Customer Testimonials

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DealerRater Sep 19, 2023

Working with the salesman, Bobby Villegas, was a pleasure. Attentive, knowledgeable, pleasant. Working with his manager was different. Typical “ bad cop routine “! If it hadn’t have been for Bobby I would have gotten up and left. Why undercut your employee for a few hundred dollars turning a positive experience into a negative one makes no sense

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DealerRater Sep 5, 2023

I got exactly what I wanted without any hassle. Nolan took his time explaining the features of the CX 90.

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DealerRater Sep 5, 2023

My wife and I worked with Terry to purchase a 2023 CX-30. He was able to quickly find a car that met all of our needs and made the process enjoyable. Very pleased with my experience at the dealership.

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DealerRater Sep 4, 2023

Mark Zachary provided an outstanding experience. He personally picked me up at the airport, introduced me to Oklahoma City & excellent BBQ, and ensured my long sought after car was ready and waiting. Couldn't have been easier!

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DealerRater Sep 3, 2023

Terry was so wonderful from the beginning to the end! Love my new car! It was a good experience.

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DealerRater Aug 3, 2023

Bryton Cravens is the absolute best , he definitely brightened up my day! He was on top of his game and answered every answer perfectly. He not only helped me buy my first car , he also became a good friend:) he deserves a raise #welovebryton

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DealerRater Jul 28, 2023

Mark Zachery was very professional and he provided great customer service. He did an excellent job to help me get my vehicle. He is very knowledgeable and the process of getting my vehicle was not hard at all. He listened to my questions and explained things to me. I really appreciate Mark's help.

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DealerRater Jul 25, 2023

Very good experience and a very nice and knowledgeable salesperson, Lyle Layden. So far I am enjoying my new car and learning about all the conveniences and safety features. Thank you Lyle Laden and Bob Moore Mazda!

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DealerRater Jul 24, 2023

Melanie Edwards is a great seller and great customer service representative. She helped us choose the right vehicle. Thank you Melanie!

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DealerRater Jul 22, 2023

Lyle was very nice and knowledgeable and easy to work with. I was and still am a bit overwhelmed with all the options on the car, but Lyle said he would be able to answer questions and help me learn how to use everything. So that’s really good!

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DealerRater Jul 21, 2023

Nolin did a fantastic job helping find me new vehicle. Popped into the dealership the same day I was leaving for vacation to wrap up the details. The gentleman who helped me with the financing did a great job. By the time I arrived back from vacation my car was sitting on the lot ready to go. Nolin was very detailed. He sat in the car and went over how to use everything, even helped me set up the app on my phone. The whole experience was great. I would highly recommend this dealership.

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DealerRater Jul 19, 2023

Thank you Melanie for helping us get into our new car, she is fantastic and very knowledgeable! We appreciate everyone at Bob Moore Mazda. Great staff made the car buying process so easy!

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DealerRater Jul 19, 2023

Melanie was great, as well as the whole staff. Very appreciative of everyone involved in this process. I would highly recommend buying a vehicle from this dealership.

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DealerRater Jul 11, 2023

Amazing experience! Terry was not overbearing or pushy at all. I felt confident that I was getting exactly what I needed and I trusted him. Whole office was great.

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DealerRater Jul 5, 2023

Great attention paid to customer service without being overbearing. Melanie Edwards did a great job.

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DealerRater Jun 30, 2023

We were first-time Mazda shoppers, and we started the day at Nelson Mazda, but were turned off by the pushy tactic of only showing us higher-end choices and the absolute refusal to deal. Our sales person at Nelson also spoke poorly of other dealerships, which was juvenile and unnecessary. We called ahead to Bob Moore, talked to Lyle Layden and told him the specific vehicles we wanted to see. He had them ready at the front door, and we walked out with the perfect selection in less than two hours. Couldn't have asked for a better end to the ...

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DealerRater Jun 29, 2023

Mark Zachary was great as our salesman. Car was made ready as promised. Totally hassle free experience.

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DealerRater Jun 23, 2023

Had the best car buying experience in years! Terry J. sold it 100% Didn’t think twice on deciding where to buy my new car. Thank you!

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DealerRater Jun 20, 2023

Easiest car deal I’ve ever made! Purchase a new Mazda 3 for under MSRP!

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DealerRater Jun 13, 2023

Bob Moore Mazda is an amazing dealership, it starts with service and Dale did an awesome job even had the car ready and waiting for me the only negative was the finance office I am a Bob Moore Mazda customer for life.

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DealerRater Jun 5, 2023

I just purchased my 3rd Mazda CX 5 from this dealership. Terry Johnson was my sales representative. Terry is absolutely great, no pressure from him whatsoever. I love Mazda, my service rep, Ken, and Terry is just great! 100% Recommend!

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DealerRater Jun 4, 2023

I started shopping for my car months ago. Bob Moore Mazda was very helpful in helping me find what I was looking for and planning my purchase. The finance process was quick and easy. I appreciate everyone involved especially Lyle and Dale.

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DealerRater Jun 3, 2023

I bought a new car at this dealership from Terry Johnson. I appreciated his knowledge, professionalism, and friendly manner. It was a very smooth process, and I’m grateful for the “low pressure” sales technique, as buying a car for me in the past was very anxiety producing. I’m really enjoying my CX-5. Drives like a dream and so many safety and convenience features. Go see Terry for a positive car-buying experience!

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DealerRater May 23, 2023

I worked with Terry at Bob Moore and he was extremely helpful throughout the entire process of finding the car I wanted. 10/10 experience.

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DealerRater May 18, 2023

Lyle was great as our salesperson. Very friendly and funny and got us a great trade in value. We waited a loooong time for a business rep to do the purchase paperwork. The service packages were not explained at all. Ultimately I needed to refinance and it took several days for someone to get back to me after several emails and phone messages; but once my request was sent to the next department it was processed quickly.

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DealerRater May 15, 2023

Bob Moore is a low pressure and amazing car buying experience. Nolin was our sales consultant and provided 5 star service. We engaged with Chris in finance and he was easy to work with as well. Highly recommend this dealership.

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DealerRater May 14, 2023

We were very pleased with our experience at Bob Moore Mazda. The staff is very friendly and knowledgeable. Nolin went out of his way to ensure we knew what features were on our car.

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DealerRater May 12, 2023

Great guys, as usual. Thanks for the help with everything. Our family has been purchasing vehicles for years.

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DealerRater Apr 27, 2023

We were very pleased with our experience at Bob Moore Mazda. The staff is very friendly and knowledgeable. Lyle went out of his way to ensure we knew what features were on our car and that we knew how to use them.

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DealerRater Apr 27, 2023

We purchased a Mazda CX-9 with no problems. Terry was great and helped answer our questions very effectively. We also made it through all the paper work in a reasonable amount of time and were on our way home in our new vehicle with ease.

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DealerRater Apr 26, 2023

Paul & Ken in the service area are so nice and friendly. They took my concerns seriously and investigated the issue with my brnd new car. After the service was completed, they took the time to explain what was done, and answered all of my questions.

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DealerRater Apr 11, 2023

I recently bought a Mazda from Bob Moore Mazda in Edmond. My sales associate was Dale Hampsmire. He was awesome to work with! It was a very pleasant experience. Love my CX-30. I highly recommend going there if you are looking to buy a Mazda. Thank you Dale, and Bob Moore Mazda!

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DealerRater Apr 6, 2023

I purchased a Mazda from Bob Moore Mazda in Edmond, Oklahoma. The overall experience with Sales Associate Mark Zachary was good.

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DealerRater Apr 4, 2023

My salesman, Nolin, is so great to work with! He goes above and beyond, and is so friendly and helpful. All of the people I dealt with when purchasing my newest Mazda were great! I would definitely recommend this dealership to anyone looking for a Mazda!

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DealerRater Apr 3, 2023

I recently purchased a car with the team at Bob Moore Mazda. I worked with Terry primarily but many other staff members introduced themselves to me and made me feel welcome.

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DealerRater Apr 2, 2023

This was our last stop after 8 other dealerships. Was able to just tell them what we wanted in what price ranges. Guess what that is what they showed us. Made the deal in record time with just what we wanted. Will always start here from now on. When you want to get down to business Lyle Layden is the man he does a great job. The whole process was great. Thanks all.

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DealerRater Mar 31, 2023

Welcoming and accommodating. Worked hard to get us the vehicle we were looking for. Would recommend the sales force.

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DealerRater Mar 30, 2023

We had a great buying experience. Terry, Chandler, and Chris were all great. Everyone was very nice and accommodating. If I need another Mazda I know where to go.

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DealerRater Mar 22, 2023

Nolin was extremely knowledgeable, patient & it was a pleasure working with him. I love my new Mazda.

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DealerRater Mar 22, 2023

Great buying experience! We would recommend our salesperson, Chandler to anyone looking for a new Mazda.

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DealerRater Mar 18, 2023

Top to bottom, best car buying experience I’ve had. Nolan Timonio was my salesmen and was very relaxed, accommodating and knowledgeable. He worked with my needs and was able to help me get the car my daughter wanted, at the right price.

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DealerRater Mar 14, 2023

My experience with Bob Moore Mazda last week was the best car dealer experience I have ever had, and I have purchased many cars over the years. Terry and Dale were wonderful. The used car manager (I think that is his title; I didn't get his name) was great, too. Chris was awesome as well (I didn't get his last name, and I'm not certain which department he is in since I wasn't financing--he may have been in finance since he did the paperwork for the cash deal). They treated me with kindness and respect (unlike ...

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DealerRater Mar 11, 2023

We went in to LOOK at a mazda Cx-9. But we ended up buying right then! Dale is who we worked with in sales. He was amazing to say the least kind, informative not a single push in his body. I really do think he enjoys his job and all the staff here works seamlessly as a team. It’s was honestly a joy buying from them. So easy and stress free right down to financing. Chris was more than awesome he was quick knowledgeable, kind. No stress car buying!? Can you believe it? We will ALWAYS return to this ...

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DealerRater Feb 27, 2023

Nolin was wonderful to work with! He was consistent in communicating with me the past couple months when moving from out of state. He is a wonderful salesmen, and was so helpful walking through the features of the car. I would highly recommend working with him!

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DealerRater Feb 25, 2023

Nolin was a pleasure to work with, he made the experience very enjoyable. He was extremely knowledgeable and willing to help in a hassle-free manner. They had an impressive amount of inventory that they were able to show me. The sales portion was quick and easy, but did have to wait quite a while for the finance portion. Overall it was a great experience though.

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DealerRater Jan 30, 2023

Bob Moore Service Department was excellent , Paul, Ken, Tre, and Holli are amazing. I would recommend Bob Moore to anybody.

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DealerRater Jan 26, 2023

Amazing service, Nolan made this the easiest buying experience. This is the second Mazda I have bought and will buy more from them in the future

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DealerRater Jan 25, 2023

I can't say enough good things about my car buying experience at Bob Moore Mazda. Lyle, Dale and Christopher were very helpful and knowledgeable about the CX-9. They answered all of my questions and I never felt pressured to make a decision. Lyle did a great job explaining all of the options and how they worked before I left the dealership with my car. Thanks guys for all your help!

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DealerRater Jan 20, 2023

Bob Moore was so easy to work with. They made buying my car so easy. Love my CX-5!!! Will definitely buy there again. Chandler was a great salesman

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DealerRater Jan 18, 2023

My husband and I had a great experience buying our CX-5! Lyle was a great help and made the process fun (which is not usually the experience of buying a car).

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DealerRater Jan 13, 2023

Everyone involved with the purchase of my Mazda CX-5 were fantastic…. Very professional with a great knowledge of their products. Terry was particularly helpful and I was very grateful for his assistance.

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DealerRater Jan 11, 2023

Very good experience in purchasing a new vehicle, Nolin was very helpful and was very informative and upfront stayed in constant communication through the whole process I definitely recommend this dealer over others in the Panhandle area, worth driving a few more hours!

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DealerRater Jan 5, 2023

The purchase of our CX-9 was very smooth. The negotiations were very fair. We got a better discount than we expected and we got more for our trade than we expected. We were treated professionally throughout the whole process. Lyle Layden was the salesman and Christopher Giberson was the sales manager. I’d happily work with them again.

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DealerRater Dec 13, 2022

Salesman was great. I would recommend contacting Terry Johnson for sales over and over. He was super helpful.

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DealerRater Dec 12, 2022

Smooth transaction, exceptional service. The sale team goes out of its way to give the customer a satisfying experience. I would recommend this dealer to everyone I know. Thanks to Phil Bostick, the hard-working Gen Manager, for making it possible.

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DealerRater Dec 10, 2022

I was very impressed. I received great technical and customer service. The video showing their work is very helpful.

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DealerRater Nov 30, 2022

Here the staff is very nice and especially chandler he is one of the best man at that location. He explained everything about the new car purchase. He has very knowledgeable and understands the customer needs

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DealerRater Nov 25, 2022

Service was great! Everyone was kind, very pleasant and friendly! They were very personable. Very helpful. Didn’t feel pressured to buy anything !

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DealerRater Nov 23, 2022

Fantastic!!! Such wonderful people!! Very thorough! Very friendly!!! Very professional!!! I'm beyond pleased!!! Love my new Mazda CX- 30!!!!

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DealerRater Nov 15, 2022

I had a great experience at Bob Moore Mazda on my recent purchase of a Mazda Miata. Dale Hampshire was great to work with.

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DealerRater Nov 15, 2022

Their service center is great! There is no pressure. They are thorough and finished the work fast.

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DealerRater Nov 1, 2022

I purchased my cx5 a week ago; however, Nolin and the dealership worked with me for a month to decide what car I ultimately wanted to purchase. I didn’t feel pressured to make a decision. Would definitely recommend this dealership for anyone looking for a fair deal and good treatment.

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DealerRater Nov 1, 2022

I had the privilege of purchasing my Mazda CX-30 with Terry Johnson as my Sales Consultant. Jerry was very friendly and easy to talk with. He welcomed and showed me the Mazda CX-5 which was the car that I initially intended to look at but after taking it for a test drive I decided to go with the CX-30 because it a bit smaller vehicle. He was also very helpful and knowledgeable in explaining all the Mazda features during and after the purchase. He also took the time to explain the CarPlay and installed the Mazda app which allows you ...

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DealerRater Oct 31, 2022

I just bought my new CX5 from Bob Moore Mazda a few weeks ago. Everyone in the dealership are professional and friendly, from the sales consultant up to the managers. I've been to different dealerships but Bob Moore is on top of my list. Buying a vehicle should be a fun experience and Bob Moore Mazda is way ahead of the others. No pressure at all and will not force you to get their ad-on packages. Me and my family just moved here in the US and apparently, we do not have a credit score yet. Surprisingly, they managed ...

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DealerRater Oct 30, 2022

Thank you Terry Johnson for all your help and Matt in the finance dept. buying our 2022 Mazda Miata.

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DealerRater Oct 25, 2022

Chandler and all I've met so far have been great...No high pressure from sales to finance...I had to bring back my CX 30 to get bugs worked out and Service department was great and answered all my questions. Plan to continue my business with Bob Moore Mazda.

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DealerRater Oct 25, 2022

My service advisor was Tre Knowles and he was attentive and a great advisor. I will always get my car serviced here.

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DealerRater Sep 21, 2022

Friendly and knowledgeable staff. Excellent waiting room accommodations. Clean facilities. The video update was a nice addition.

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DealerRater Sep 21, 2022

They were helpful in the Purchase of my Vehicle. Friendly helpful staff. Highly recommended them for your next purchase of a new or used Vehicle. Thank you Chandler Francis for all your help.

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DealerRater Sep 15, 2022

We always have a great experience at Bob Moore Mazda, the personnel are very friendly, thoughtful and professional and the job is always done right…

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DealerRater Sep 9, 2022

Polite staff and upgraded waiting area. You can definitely see where you maintenance money is going. I’ve never been a big fan of taking my car to the dealership for maintenance, they do offer a nice incentive when it comes to oil changes.

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DealerRater Sep 1, 2022

Took care of fixing tire in a timely manner. Pleasant and helpful! Would recommend your service department.

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DealerRater Aug 31, 2022

Ken went above and beyond to get Mazda to pay for replacing a headlight that was manufactured poorly. He saved us $900 or more and we greatly appreciate all he did! Bob Moore is definitely where I will be returning for repairs and maintenance. They are far superior to other Mazda dealerships in the metro. Thank you Ken!

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DealerRater Aug 29, 2022

Purchased a new Mazda MX5 from Bob Moore. Salesman Terry was exceptional as well as other staff at the dealership. The sales manager Phillip was super helpful and low pressure. If you are looking for a Mazda and a smooth purchase, this is the dealership for you.

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DealerRater Aug 22, 2022

We purchased a Mazda CX-5 in advance of it arriving. Unlike the majority of dealers, there was no mark up in this insane environment. My daughter knew exactly what she wanted and spoke with Nolin Timonio. He was able to search incoming inventory and matched her with exactly with what she wanted. We live in the Dallas area and she goes to OU, so they held the care until we brought her back to school. The entire team was awesome to work with. I would love for them to have my vehicle brand when I am ready to buy again. ...

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DealerRater Aug 14, 2022

We purchased a 2022 CX-30 and are very satisfied. Nolin was our Mazda Expert and he is awesome and very knowledgeable about Mazda vehicles. No pressure whatsoever and felt like you are working with a friend. It was an amazing experience buying our vehicle at Bob Moore Mazda.

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DealerRater Aug 11, 2022

They had a hard to find part for my older Miata, got it taken care of quickly. Gave the car a good once over and didn't find anything major and didn't get pushy about what they did see, which is why I will be back to let them do the work. Nice waiting area, drinks and snacks available. The will be my service advisor going forward. Nice job Bob Moore Mazda.

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DealerRater Aug 10, 2022

I went to several dealerships and Nolin was the only one that seemed interested. Love this guy

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DealerRater Aug 10, 2022

This started out well when I first talked with my salesman Mark Zachery on the phone, and then reviewed the free Carfax report. Mark was in Oklahoma City, and I was in Houston. Mark described the car so well. He even told me about a very small ding on the deck lid. He sent a couple of pictures, but I couldn't see the ding. I drove up on Tuesday getting there late, and they waited on me so I could look at the car. It was beautiful, and after driving it and looking it over, I was sold. The ...

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DealerRater Aug 7, 2022

I had a very good car buying experience at Bob Moore Mazda from start to finish!

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DealerRater Jul 29, 2022

Everyone was friendly and salesman was very knowledgeable. Manager worked really hard to make sure we got what we wanted.

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DealerRater Jul 28, 2022

The absolute best car buying experience of my life! From our product specialist Mark, to the finance specialist Chris, to the Sales Manager other Chris, to the GM, they were all amazing to work with! I will be referring all friends and family to Bob Moore Mazda from now on!

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DealerRater Jul 25, 2022

Lyle Layden was our salesman. He was very helpful without being “high pressure”. Everyone was very friendly and the process went smoothly. Also the dealership didn’t mark the price of the car up thousands of dollars as other dealers we visited. Great deal on a great car. I am very satisfied.

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DealerRater Jul 21, 2022

Bob Moore is 10/10. Lyle and his sales team went above and beyond for us. Trey in finance was so incredibly helpful and made the entire buying process a breeze (definitely ask for him)!!! If you are looking for a vehicle, Bob Moore is the way to go!!

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DealerRater Jul 21, 2022

I always get superior service at Bob Moore Mazda. On my last visit, I showed up 2 hours earlier than my scheduled appointment time. They still got me in and finished a full multipoint inspection in under 20 minutes!

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DealerRater Jul 20, 2022

Was very happy with the timing, professionalism and trustworthy! A dealership I feel that I can depend on and trust!!! Ken is wonderful In service. Thankyou

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DealerRater Jul 8, 2022

Really have improved the waiting area with plenty of comfortable seating and inviting refreshment bar. I received a link to a video from the gentleman working on my car showing the condition of boots, tires, etc. on the underside of my car. Very cool! Great service as always as this is my 3rd Mazda.

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DealerRater Jul 5, 2022

What an Awesome experience! I can't say enough good things about Dale and the rest of the team, including Trey in Finance. They were all professional, kind, not pushy at all but most of all got us what we wanted from the trade in to the car we purchased. If you're looking for a vehicle, I promise you won't be disappointed in Bob Moore Mazda.

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DealerRater Jun 28, 2022

Great people and very accomodating. Good experience. Apprecuate Dale and his help with the purchase Thank you,

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DealerRater Jun 28, 2022

Nolin and the team were fantastic. They were very patient with me and made sure to always be transparent about the status of my car and the financing behind it. I would 100% go back to them and would recommend them to anyone. I felt comfortable throughout the entire process.

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DealerRater Jun 18, 2022

Have always done a great job taking care of my car during service visits. Highly recommend.

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DealerRater Jun 6, 2022

Nice happy people work there! No pressure and no hidden costs. I m hopeful the device dept is good?

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DealerRater May 4, 2022

They are very oriented & friendly. They keep me informed by texting the progress of the work being done. I know up front what the charges are & if there’s a change they check with me to see if I want additional work done.

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DealerRater May 3, 2022

Very nice and helpful. I would go back to them for a car. Really enjoyed dealing with Nolan.

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DealerRater May 1, 2022

I recently bought a 2022 Mazda CX-5 for my Wife from Bob Moore Mazda from our salesman Terry Johnson the Sales Director Christopher Giberson the General Manager Phillip Bostick. Being personally introduced to the service department staff. The Finance with Matthew Stephens made it so easy to trade in our car for a fantastic brand new 2022 Mazda CX-5. Thank you Bob Moore Mazda for great customer service making the purchase so easy. I definitely know my next car purchase will be at Bob Moore Mazda.

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DealerRater Apr 27, 2022

Great Service Dept staff, friendly and helpful.i highly recommend them and the dealership as well.

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DealerRater Apr 11, 2022

Terry worked hard to find us the right SUV Bob Moore Mazda had honest pricing with the sticker still on window unlike other dealers. Buy from them because they didn't mark up my SUV unlike another dealer we visited who removed window sticker. I'm 100% happy with my purchase & our salesman.

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DealerRater Apr 4, 2022

This is the 5th vehicle we have purchased from Bob Moore Mazda and I can say it is THE place to buy a car. Mazda's are beautifully designed, reliable, smooth rides that my family and I have just fell in love with. Dale is the sales person who has sold me most of those cars and is a great guy. He is nice, honest, and just an all around great person to work with when car shopping. Chris and Jenny are great assets to the Mazda team as well. We look forward to coming back when we are ready ...

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